With the Telecom Regulatory Authority of India (TRAI) allowing people to choose their own bouquet of channels, it has become a difficult task for operators to keep track of multiple options made by customers, preparing personalised bills, and making the remittances.
Our solution Cablenine for local cable operators confirm to the TRAI’s new order that gives flexibility to customers in choosing the channels. Cablenine offered on software-as-a-service (Saas) model.
It provides subscriber management system, billing and customer relationship management services to content providers such as direct- to-home (DTH), OTT (over-the-top) and Internet Protocol TV.
As the country has moved towards a new cable TV billing regime, TV operators have decided to manage their billing, collections, payments and other customer relationship management activities differently. Cablenine is compatible with TRAI regulations and it it recognised by Kerala Startup Mission & Startup India. TRAI regulations handled already because Cablenine is TRAI friendly Cable TV billing software.
The TRAI decision has forced the whole payment mechanism to be transparent. While big operators could afford to deploy IT solutions on their own, it’s not that easy for smaller players, MSOs and local cable TV operators. The number of players in the over-the-top (of the internet) is growing as the broadband offerings increase. They too need billing and authentication solutions to help their customers get seamless access to their services. Cablenine will help the LCO's to rectify all the problems faced in billing and customer service management.
Cablenine provides subscriber management system, billing and customer relationship management services to content providers such as direct- to-home (DTH), OTT (over-the-top) and Internet Protocol TV. Cablenine is compatible with TRAI regulations and it it recognised by Kerala Startup Mission & Startup India. TRAI regulations handled already because Cablenine is TRAI friendly Cable TV billing software.