The collection agent enters the customer number into his handheld Billing Machine. The machine immediately connects to the cloud server and retrieves all relevant information about the customer and stores it in real-time memory.The printer works with any Android phone via Bluetooth Communication. It is a user programmable device.
Our unique Billing Machine System helps agents and cable operators access and manage vast amounts of information with ease. The Cloud Server stores personal and cable service details of each customer. The collection agent can access these details via GPRS by using his or her unique login credentials. All information stored in our cloud servers is treated as sensitive. Hence, we use stringent protocols and high-end encryption software to protect and secure this data. Moreover, since all our data is intrinsically safe from hackers, phishers, viruses and malware.
The collection agent enters the customer number into his handheld Billing Machine. The machine immediately connects to the cloud server and retrieves all relevant information about the customer and stores it in real-time memory. The agent then accesses the desired information by pressing the appropriate button or button combinations. He can then update or modify this information and upload it back to the cloud. The customer immediately receives an SMS regarding the modifications.
If you encounter any trouble with Cablenine services, you can simply reach out to our dedicated Customer Support Team. Each member of our team is technically proficient to handle the simplest to most complicated issues. You can write to us at email@example.com or call (+91) 70127 333 93. Cablenine is regularly updated by the suggestions from the experienced cable TV operators and our precious clients.